HTC is showing literal ads on its flagship Android smartphones

Alain Brian
Juillet 17, 2017

(Update: See statement above.) The company's official Twitter account is telling angry users to uninstall the latest update to TouchPal via the Settings app, suggesting that the appearance of ads in this update is a mistake. This is because HTC ships the phone with the basic version of TouchPal and in order to disable the ads the customers will have to get the premium version. As if it weren't bad enough to be faced with ads no matter what corner of the Interwebs you go, HTC has decided that you should also see them in nearly all screens of your smartphone.

Over the last few hours, a number of usersh ave noticed that their default HTC 10 keyboard application is suddenly showing ads on top.

That said, HTC is not without fault here.

You must have already gotten used to ads being placed nearly everywhere, but there are still some places where they still don't belong. Also, getting into the space assigned for a keyboard gives rise to even more limitations. However, HTC is likely to have another update roll out soon which would ensure that these ads are gone. Tap on that and accept the warnings. The good thing is that users can take matters into their own hands and install another keyboard. It is, however, still a awful first experience for users who really just want to be able to type in peace, without being bothered by ads.

HTC has responded to this, stating that this was not an intentional move: "Due to an error, some HTC customers have reported seeing ads on their phone's keyboard". This is absolutely not the experience we intended, and we're working to immediately fix the error and remove the ads as quickly as possible."-Jeff Gordon, HTC Global PR. For assistance please go to http://www.htc.com/support". According to a couple of reddit posts, users are already seeing ads on their HTC 10 phones when they start using the keyboard.

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